I am not sure where to reach. Could not find any “contact us” address in pypi.org. Hence, reaching out here. If there is any other better place to get my query answered, kindly refer me to it please.
I recently added a new email address into my pypi.org account and set that new address as the primary while my old address was still kept in the account. Everything worked great. I got email receipts about all the successful events:
Addition of new email
Change of primary email address
etc
I even successfully setup 2FA for my account that day.
However, today i tried to login to my PyPI account (using both those email address), but it says:
No user found with that username
Hence I am not able to login to my own PyPI account. While i can still clearly see in my published pypi packages that my email address is clearly shown there in the package’s “contact author” section.
The login credentials required by PyPI are username and password, not email. Even with only one email address configured in your PyPI account, you cannot use it to login (I just tried).
The “author email” metadata of your packages is completely separate from any email addresses added to your PyPI account. They have nothing to do with each other.
Try logging in with your username instead of your email. If you forgot your username, you can retrieve it by issuing a password reset to your email: Password reset · PyPI
You will receive an email which contains your username:
Someone, perhaps you, has made a password reset request for your PyPI account ‘<your username>’.
Note that you do not need to complete the password reset if you haven’t actually forgotten your password. Just don’t click the link in the email and your password will remain as is.