# Should existing threads be used for new tech-support problems?

**URL:** <https://discuss.python.org/t/should-existing-threads-be-used-for-new-tech-support-problems/44025>\
**Category:** Discourse Feedback\
**Created:** [January 24, 2024, 10:22am UTC](https://discuss.python.org/t/should-existing-threads-be-used-for-new-tech-support-problems/44025 "2024-01-24T10:22:34Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![ntessore](https://sea2.discourse-cdn.com/flex002/user_avatar/discuss.python.org/ntessore/32/10786_2.png) [@ntessore](https://discuss.python.org/u/ntessore)\
**Post date:** [January 25, 2024, 9:54pm UTC](https://discuss.python.org/t/should-existing-threads-be-used-for-new-tech-support-problems/44025/21 "2024-01-25T21:54:39Z")

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> [@fungi](#):
>
> I guess what’s not clear at the moment is whether the “Python Help”  
> topic is just a help topic now, or whether it’s still also the  
> general Users discussion topic as its description continues to  
> imply.

If there was a need for a general user discussion topic, then that should be distinct from “Python Help”, so that one can mute one but not the other.

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**Author:** ![Juandev](https://sea2.discourse-cdn.com/flex002/user_avatar/discuss.python.org/juandev/32/14555_2.png) [@Juandev](https://discuss.python.org/u/Juandev)\
**Post date:** [January 31, 2024, 2:17pm UTC](https://discuss.python.org/t/should-existing-threads-be-used-for-new-tech-support-problems/44025/22 "2024-01-31T14:17:19Z")

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From my perspective every problem have to get its thread. The reason might be, that there is less interest in that thread or people contributing into it lost the track. This may work in kind of Wikipedia or Stack Exchange like format, where people could elaborate a text, but no in the discussion I think.

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