Issue with cx_freeze on one pc only!

I have made a python app and used cx_freeze to distribute it to my colleagues as a windows exe.
It is currently working on 16 machines using windows 7,8 and 10
Today I tried to install it on a windows 10 machine and got this error:

\lib\ctypes_init_.py*, line 348 in init self._handle=_dlopen(self._name, mode)
OSError: [WinError 126] The specified module could not be found.

I’ve just dug out an old laptop and installed the app, no problem. It is definitely a problem with that one machine, but how? why?

Does anyone have any experience of similar issues?
Thanks.

You’ll probably have better luck asking on a CX_freeze specific forum. Their PyPI page points to their home page, which has a link to discussions on github.

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