Hello,
with so many users not made aware explicitly on how to enter Python code on the console, would probably help if their was an automatic a pop-up with explicit instructions on how to enter code between two lines each having three back ticks when creating their very first help topic. I think that this would greatly streamline the helping process. Maybe even add a Do you understand? verification check-off box to ensure that they have read and understood the instructions. Would maybe also help if the instructions were provided in the form of a GIF with text box instructions leading the view from beginning to end. If this is too much, then at least provide screen shots and a picture of the key on the keyboard to press to get back ticks, etc.
Just a small suggestion being the amount of effort that goes into explaining to every new user on how to enter code properly.